Software releases and upgrades

When you invest with Equip-Soft, you invest in our product roadmap. As a strategic partner with Microsoft Dynamics, we receive early access to all Microsoft products and we are testing before you even hear about the release. All software upgrades are provided through our maintenance program. Customers receive continual product upgrades and enhancements, and they are guaranteed that they are on the most recent version. 

Customer input in product development

Equip-Soft has a strong track record of responsiveness to customer needs. Customer input on enhancements and development priorities is collected, tracked and acted upon in the formulation of our future product and service directions through our Customer Advisory Council. Our research and development program is supported by an in-house team of dedicated developers and business analysts with vast experience in the equipment industry. 

Contact our Customer Care Team

Equip-Soft is known for delivering high quality, personalized technical expertise and support. Our support team is specialized in solving issues related to working with equipment dealers, and always goes the extra mile in helping our customers resolve issues. Equipsoft's email and telephone support provides expert advice and prompt solutions to any technical problem.

Support operates from 8am to 8pm (EST) weekdays. An Application Specialist from the Customer Care team will contact you with your support ticket # within the hour. To submit a support incident to the Customer care Team, you can either:

Call: 1.877.544.2704
Email: support@equip-soft.com